Your personal information is protected by 22mmr22
From the day you register to every day you play, 22mmr22 keeps your data secure using industry-standard data protection technologies. This policy explains in detail how we handle your data.
Introduction and Purpose of This Policy
This Privacy Policy ("Policy") explains how the 22mmr22 platform ("we", "Service") collects, uses, retains, and protects the personal information of players ("you") who use our service.
By continuing to use the 22mmr22 platform, you agree to the data practices described in this Policy. If you do not agree, please stop using the service. For any questions, contact us at [email protected].
Personal Information We Collect
Information provided when opening an account
- Full name
- Date of birth (to verify 21+ age requirement)
- Email address
- Phone number
- KBZPay / Wave Money / AYA Pay / CB Pay phone number or bank account number (for payment verification)
- Your chosen username and password
Gaming and financial records
- Deposit / withdrawal records (amount, date/time, method)
- Bonus claim history
- Gaming records (game type, number of rounds played, results)
- VIP level progression history
Technical Data
- IP address and regional location (state/region level)
- Browser type, version and language settings
- Mobile device model and operating system
- Server access time logs (session log)
- Data collected from cookies and similar tracking technologies
Communication Records
Conversations with the support team via Live Chat and emails sent to [email protected] — stored as problem resolution records.
How we use your data
Your personal information is used only for the following purposes—
Account Management
Used to create accounts, verify access, and maintain accurate records of your play history.
Payment Processing
Used to verify and record deposits and withdrawals made via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.
Security and Fraud Prevention
Certain data is analysed to detect and prevent account intrusion, financial fraud, and unlawful activities.
Responsible Gaming Oversight
Used to monitor individual player behaviour patterns, provide guidance when problematic play is detected, and apply the Responsible Gaming policy.
Service Improvement
Play data is analysed in aggregate to improve games, payment methods, and service quality. This analysis does not identify or expose any individual player.
Communications
Used to send account updates, security alerts, and important announcements about service changes.
Cookies and Tracking Technologies
What are Cookies
A cookie is a small data file stored in your browser by a website. 22mmr22 uses cookies to keep player sessions active, remember language and display settings, and monitor website performance.
Types of Cookies Used
- Essential Cookies: For session management and account login — if these cookies are disabled, the website will not function properly.
- Functional Cookies: To remember individual player settings.
- Analytics Cookies: To monitor website performance — players are not individually identified and data is handled in aggregate only.
You can reject or delete cookies through your browser settings. However, please note that deleting essential cookies may limit certain services.
Third Parties and Data Sharing
22mmr22 does not sell, rent, or trade your personal information to third parties, advertising companies, or other gaming platforms.
Specific situations where data sharing is permitted
- Payment Service Providers: Only the information necessary to process transactions is sent to KBZPay, Wave Money, AYA Pay, CB Pay, and banks.
- Technology Service Providers: Server hosting, database management, and SSL security services — these providers may only handle data as we instruct and may not use it for their own purposes.
- Legal Requests: Where a legitimate legal authority makes a formal request and a response is required by law, we will comply.
- Player Safety: In cases involving serious financial fraud against a player or situations where a player's safety may be at risk, we will cooperate with the relevant authorities.
For all data processing activities, third-party service providers have signed a data protection agreement with us and transmit data using SSL encryption.
Data Retention Period
Active Account Period
While your account is open and active, we retain your personal information and gaming history. During this period, data may be used for service improvement and security checks.
After Account Closure
After a player's account is closed, financial records (deposit/withdrawal history) and name/account data will be retained for a set period as required by law. After that period, the data will be securely deleted.
Communication Records
Live Chat and email communication records are kept for a period after the session ends for service quality review and dispute resolution, then deleted.
Your Personal Data Rights
Every 22mmr22 player has the following rights regarding their personal data—
Right to Access
You can request to view the personal data we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete data.
Right to Erasure
You can request deletion of your data where there are no legal restrictions preventing it.
Right to Restriction
You can request that we limit how your data is used in certain circumstances.
Right to Data Portability
You can request that your data be provided to you in a readable format.
Right to Object
You can opt out of profiling or direct marketing communications.
To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat. We will respond within a set period after receiving your request. Identity verification may be required to confirm your data.
Protection for Those Under 21
The 22mmr22 service is intended only for players aged 21 and above (21+). We never intentionally collect or process personal data from anyone under 21, and we treat such data with the strictest protection.
If we become aware that we have accidentally collected data from a person under 21, we will immediately delete that data and close the related account. If you have such information, please notify us right away at [email protected].
Data Security Measures
SSL Encryption
All data transmitted between the website and our servers is protected by TLS/SSL encryption, making it unreadable to anyone outside.
Database Protection
Access to our database is limited to staff and systems that genuinely need it, and every access is logged.
Password Protection
Player passwords are stored using irreversible hashing, so even our staff cannot read your password.
Real-Time Monitoring
Suspicious account access (unusual IP address or device changes) is detected and the player is alerted immediately.
While we take care to prevent any cybersecurity incidents before they occur, if one does happen we will notify affected players immediately and act quickly to minimise any losses.
Changes to This Policy
22mmr22 may update this policy from time to time due to service improvements, legal changes, or technology upgrades. When updates are made—
- The "Last Updated" date on this page will be revised.
- A notification will be sent to the email address linked to your account.
- Continuing to use the platform after any update means you accept the revised policy.
For questions about our policies, contact us via Live Chat (24/7) or email us at [email protected].